Professional IT Support Packages

Choose the right level of support for your business.

All packages include proactive monitoring, security protection, and unlimited support.

Each tier delivers Managed IT Services, Cybersecurity, Cloud Solutions, and IT Consulting - scaled to your business size and needs.

No setup fees. No long-term contracts. Month-to-month billing.

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Bronze Package

Essential IT Support

Starting at $500/month

BRONZE INCLUDES:

MANAGED IT SERVICES

  • Remote monitoring & management

  • Business hours support

  • Automated patch management

  • Remote troubleshooting & fixes

CYBERSECURITY

  • Basic antivirus & malware protection

  • Firewall monitoring

  • Security updates

  • Quarterly security reviews

CLOUD SOLUTIONS

  • Email support (365 / Workspace)

  • Cloud backup monitoring

  • Basic cloud consulting

IT CONSULTING

  • Quarterly business reviews

  • Technology recommendations

  • Email & phone support

Best For: 5-10 employees

Schedule Consultation

Silver Package

Proactive IT Management

Starting at $1,000/month

EVERYTHING IN BRONZE, PLUS:

MANAGED IT SERVICES

  • Priority 2-hour response time

  • After-hours emergency support

  • Proactive system optimization

  • Monthly performance reports

CYBERSECURITY

  • Advanced security monitoring

  • Backup & disaster recovery management

  • Security awareness training

  • Monthly security reports

CLOUD SOLUTIONS

  • Cloud infrastructure management

  • Advanced collaboration tools

  • Migration assistance

IT CONSULTING

  • Monthly strategic reviews

  • Vendor coordination

  • Technology planning

Best For: 10-15 employees

Get Custom Quote

Gold Package

Strategic IT Partnership

Starting at $1,800/month

EVERYTHING IN SILVER, PLUS:

MANAGED IT SERVICES

  • 1-hour guaranteed response time

  • 24/7 phone support

  • Monthly on-site visits

  • White-glove premium service

CYBERSECURITY

  • Advanced threat protection

  • Security audits & compliance

  • Incident response planning

  • Dark web monitoring

CLOUD SOLUTIONS

  • Enterprise cloud architecture

  • Multi-cloud management

  • Advanced integration support

IT CONSULTING

  • Virtual CIO (vCISO) services

  • Strategic IT planning & roadmap

  • Technology budget planning

Best For: 15-25 employees

Let’s Discuss Your Needs

LAUNCH SPECIAL 🎉 LIMITED TIME

First 5 clients save 25% for the first 3 months!

Bronze — $500/month → $375/month · Save $125 for 3 months

Silver — $1,000/month → $750/month · Save $250 for 3 months

Gold — $1,800/month → $1,350/month · Save $450 for 3 months

Returns to regular pricing after 3 months.

Offer expires when 5 spots are filled.

Claim Your Launch Discount

All Packages Include:

  • No setup fees

  • No long-term contracts

  • 30-day satisfaction guarantee

  • Month-to-month billing (cancel anytime with 30 days notice)

  • Local support (based in Rhode Island)

  • Fast response times

  • Transparent communication

  • Dedicated account manager

Need Something Different?

Every business has unique IT needs. If our standard packages don't quite fit, we can create a custom solution tailored to your specific requirements. Whether you need:

  • One-time project work

  • Hybrid support arrangements

  • Industry-specific compliance

  • Special equipment or software

  • Unique service hours

We're flexible and can build a plan that works for you.

Discuss Custom Solutions

Frequently Asked Questions

  • Every business is unique. A 5-person office with basic needs might be $500/month, while a 10-person office with complex systems might be $650/month. We customize pricing to your exact situation during our free consultation - you only pay for what you need.

  • Nope! The monthly price includes everything listed in your package. No surprise bills, no hidden costs. What you see is what you pay.

  • We offer month-to-month contracts with no cancellation fees. Just give us 30 days notice. We earn your business every month by delivering great service.

  • No. We believe in earning your trust through excellent service, not locking you into long contracts. All packages are month-to-month.

  • Most clients are fully onboarded within 1-2 weeks of signing. We'll schedule a kickoff call, install our monitoring tools, and get you up and running with minimal disruption to your business.

  • Easy! You can upgrade (or downgrade) anytime. We'll adjust your services and billing accordingly. Our goal is to scale with your business.

  • We're local to Rhode Island, offer transparent month-to-month pricing, respond quickly, and treat your business like it's our own. No call centers, no runaround - just reliable IT support from someone who cares.

  • Yes! While we're based in Rhode Island and love serving local businesses, we can support clients throughout New England remotely. Monthly on-site visits (Gold package) are available within our service area.

Not Sure Which Package Is Right for You?

Schedule a free 30-minute IT consultation.

We'll review your current setup, discuss your challenges, and recommend the best package for your needs.

No obligation. No sales pressure.

Just helpful advice from a local IT expert.

Book Your Free Consultation