Professional IT Support Packages
Choose the right level of support for your business.
All packages include proactive monitoring, security protection, and unlimited support.
Each tier delivers Managed IT Services, Cybersecurity, Cloud Solutions, and IT Consulting - scaled to your business size and needs.
No setup fees. No long-term contracts. Month-to-month billing.
Schedule A Free Consultation
Bronze Package
Essential IT Support
Starting at $500/month
BRONZE INCLUDES:
MANAGED IT SERVICES
Remote monitoring & management
Business hours support
Automated patch management
Remote troubleshooting & fixes
CYBERSECURITY
Basic antivirus & malware protection
Firewall monitoring
Security updates
Quarterly security reviews
CLOUD SOLUTIONS
Email support (365 / Workspace)
Cloud backup monitoring
Basic cloud consulting
IT CONSULTING
Quarterly business reviews
Technology recommendations
Email & phone support
Best For: 5-10 employees
Schedule Consultation
Silver Package
Proactive IT Management
Starting at $1,000/month
EVERYTHING IN BRONZE, PLUS:
MANAGED IT SERVICES
Priority 2-hour response time
After-hours emergency support
Proactive system optimization
Monthly performance reports
CYBERSECURITY
Advanced security monitoring
Backup & disaster recovery management
Security awareness training
Monthly security reports
CLOUD SOLUTIONS
Cloud infrastructure management
Advanced collaboration tools
Migration assistance
IT CONSULTING
Monthly strategic reviews
Vendor coordination
Technology planning
Best For: 10-15 employees
Get Custom Quote
Gold Package
Strategic IT Partnership
Starting at $1,800/month
EVERYTHING IN SILVER, PLUS:
MANAGED IT SERVICES
1-hour guaranteed response time
24/7 phone support
Monthly on-site visits
White-glove premium service
CYBERSECURITY
Advanced threat protection
Security audits & compliance
Incident response planning
Dark web monitoring
CLOUD SOLUTIONS
Enterprise cloud architecture
Multi-cloud management
Advanced integration support
IT CONSULTING
Virtual CIO (vCISO) services
Strategic IT planning & roadmap
Technology budget planning
Best For: 15-25 employees
Let’s Discuss Your Needs
LAUNCH SPECIAL 🎉 LIMITED TIME
First 5 clients save 25% for the first 3 months!
Bronze — $500/month → $375/month · Save $125 for 3 months
Silver — $1,000/month → $750/month · Save $250 for 3 months
Gold — $1,800/month → $1,350/month · Save $450 for 3 months
Returns to regular pricing after 3 months.
Offer expires when 5 spots are filled.
Claim Your Launch Discount
All Packages Include:
No setup fees
No long-term contracts
30-day satisfaction guarantee
Month-to-month billing (cancel anytime with 30 days notice)
Local support (based in Rhode Island)
Fast response times
Transparent communication
Dedicated account manager
Need Something Different?
Every business has unique IT needs. If our standard packages don't quite fit, we can create a custom solution tailored to your specific requirements. Whether you need:
One-time project work
Hybrid support arrangements
Industry-specific compliance
Special equipment or software
Unique service hours
We're flexible and can build a plan that works for you.
Discuss Custom Solutions
Frequently Asked Questions
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Every business is unique. A 5-person office with basic needs might be $500/month, while a 10-person office with complex systems might be $650/month. We customize pricing to your exact situation during our free consultation - you only pay for what you need.
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Nope! The monthly price includes everything listed in your package. No surprise bills, no hidden costs. What you see is what you pay.
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We offer month-to-month contracts with no cancellation fees. Just give us 30 days notice. We earn your business every month by delivering great service.
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No. We believe in earning your trust through excellent service, not locking you into long contracts. All packages are month-to-month.
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Most clients are fully onboarded within 1-2 weeks of signing. We'll schedule a kickoff call, install our monitoring tools, and get you up and running with minimal disruption to your business.
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Easy! You can upgrade (or downgrade) anytime. We'll adjust your services and billing accordingly. Our goal is to scale with your business.
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We're local to Rhode Island, offer transparent month-to-month pricing, respond quickly, and treat your business like it's our own. No call centers, no runaround - just reliable IT support from someone who cares.
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Yes! While we're based in Rhode Island and love serving local businesses, we can support clients throughout New England remotely. Monthly on-site visits (Gold package) are available within our service area.
Not Sure Which Package Is Right for You?
Schedule a free 30-minute IT consultation.
We'll review your current setup, discuss your challenges, and recommend the best package for your needs.
No obligation. No sales pressure.
Just helpful advice from a local IT expert.